JORNAVEXITH Refund Policy
At JORNAVEXITH, we are committed to ensuring your satisfaction with our products and services. If, for any reason, you are not completely satisfied with a purchase, we offer a straightforward refund policy to address your concerns.
Eligibility for Refunds
To qualify for a refund, the following conditions must be met:
- The request for a refund must be made within 30 days from the date of purchase.
- The product must be in its original condition and packaging, with no signs of use or damage.
- A valid proof of purchase must be provided.
Non-Refundable Items
Please note that certain items are not eligible for refunds, including:
- Perishable goods
- Custom or personalized orders
- Gift cards
- Any digital products that have been downloaded or used
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer service team at [email protected] with your order details and reason for the refund.
- Once your request is reviewed, we will provide instructions on returning the product, if applicable.
- Upon receipt and inspection of the returned product, we will notify you of the status of your refund.
- If approved, the refund will be processed to your original method of payment within a certain number of days.
Contact Us
If you have any questions about our refund policy, please feel free to contact us at:
Email: [email protected]
Phone: (123) 456-7890